Product Safety

Ensuring the Safety of Our Products

At CustomGuitarPicks.com, the safety of our products and your trust as a customer are our top priorities. We work hard to ensure that our products are not only of the highest quality but also safe to use. Below, you’ll learn more about how we achieve this.

Our Promise

All our products are designed, manufactured, and tested with your safety in mind. We comply with the requirements of the General Product Safety Regulation (GPSR) in Europe, which ensures that our products are safe under normal usage conditions.

Material Safety

We use only materials that meet the highest standards of quality and safety:

  • Free from harmful substances: All our products are tested and free of toxic substances such as BPA, lead, and other hazardous chemicals.
  • Tested for durability: Our products undergo wear-and-tear tests for strength, durability, and reliability to ensure they are safe for everyday use.
  • Eco-friendly options: For our environmentally friendly products, we use sustainable materials that are safe for both you and the planet.

Product-Specific Safety

We ensure that every product is carefully tested and comes with clear safety information:

  • Guitar Picks: Our picks are tested for durability and are free of harmful substances. Some products include warnings, such as choking hazards for small children.
  • Silver Picks: Our silver picks are crafted from high-quality, hypoallergenic materials, making them safe for skin contact. They are polished to eliminate sharp edges and tested for durability. Due to their small size, they are not suitable for children without supervision.
  • Drumsticks: Made from durable wood, tested for break resistance, and safe for daily use. Not suitable for unsupervised children due to potential risks from misuse.
  • Guitar Straps: Our leather and polyester guitar straps are free of harmful substances and tested for comfort and safety. Exercise caution when used by young children without supervision.
  • Capos: Our wooden and metal capos are tested for durability and ease of use. Small parts require supervision when used by children.
  • Custom Guitars: All our guitars are made from high-quality materials and finishes that comply with European safety standards. Not suitable for children under the age of 4 without supervision.
  • NFC Picks: These contain a safe NFC chip that poses no risks. They are tested for durability and are free of harmful substances.

Warnings

To ensure product safety, some items are not suitable for young children. We provide clear warnings on product pages, packaging, and manuals when applicable. Examples include:

  • Choking hazards due to small parts.
  • Supervision required for children under 4 years old.

What to Do If You Have a Problem?

Do you have questions about product safety or experience an issue? Contact us:

We take complaints seriously and will take immediate action to resolve any issues.

Our Commitment

We are continuously working to improve the quality and safety of our products. Through strict controls and close collaboration with our suppliers, we guarantee that every product is safe and reliable.

Thank you for trusting CustomGuitarPicks.com. Together, we ensure a safe and enjoyable experience with all our products.